Privacy policy

Personal Data Protection Policy

Lovevac Travel is a Peruvian company dedicated to the tourism sector. We provide tourism services nationwide through the sale of tour packages, transfers, and lodging and food services.

Lovevac Travel is required to comply with current Peruvian legislation regarding personal data protection, particularly Law 29733, the Personal Data Protection Law, and/or its regulatory, complementary, amending, substitute, and other applicable provisions (hereinafter, "the Law"). We are committed to respecting your privacy and protecting the confidentiality of your personal data. The purpose of this notice is to inform you about how the personal data we access in the performance of our duties and activities is collected, processed, and protected.

Use of Personal Data

Personal data processing is understood to mean any technical operation or procedure, whether automated or not, that allows for the collection, recording, organization, storage, preservation, processing, modification, consultation, use, blocking, suspension, communication by transfer or dissemination, or any other form of processing that facilitates access, correlation, or interconnection of personal data.

The personal data collected by Lovevac Travel, through its various platforms and channels, may be processed, as applicable, to carry out the purposes inherent to the organization's activity, such as:

Telephone calls to confirm availability, verify operations or transactions made online or by telephone if required or if Lovevac Travel deems it necessary.

Sending email notifications informing about any changes, availability, or events related to the travel itinerary: confirmation of contracted services, modifications, cancellations, invitations to evaluate or comment on the contracted services and the service received by Lovevac Travel, its collaborators, or representatives.

The collection of comments, testimonials, and some photographs may be published on our website lovelactravel.com.

To maintain and constantly update databases that generate statistics and allow us to improve the services received by our customers and/or visitors. To receive travel offers by email through our newsletter. Each email sent includes a link with the option to unsubscribe if the user wishes to stop receiving these communications.

Your consent

Lovevac Travel will process personal data obtained with the prior, express, and informed consent of the data subject. It is the responsibility of the data subject to carefully read this Privacy Notice, as by accepting it, you grant consent for the processing of data for the purposes stated.

Access to Personal Data

The personal data provided will not be disclosed to third parties outside Lovevac Travel, except in the case of a third party responsible for processing, as indicated in Section 10 of Article 2 of the Law, under conditions of security and confidentiality of the information; or when, by mandate of the Law or a court ruling, Lovevac Travel is required to communicate such information to public entities, judicial and/or police authorities, or other legitimate third parties.

Protection of Personal Data

In compliance with current regulations, Lovevac Travel adopts the necessary and appropriate technical measures to maintain the security of personal data, with the aim of preventing its alteration, loss, unauthorized processing, or access that may affect the integrity, confidentiality, and availability of personal data.
Use of Cookies and Privacy

In order to personalize/improve the user experience of our web platforms, we use cookies, similar data collection technologies. The information collected in this process includes, but is not limited to:

Cookies do not collect or contain your name or email address. Users will also have the option to disable them through their browser settings. Please note that by disabling cookies, you may not be able to use some personalized features of our web platform.

Exercise of Rights

In accordance with the law, the owner of personal data may exercise their rights of access, rectification, erasure, and objection by sending their request by email to reservas@lovelactravel.com.

Changes and Acceptance of this Privacy Notice

The administrator of this website reserves the right to modify or change this Privacy Notice at any time if necessary; continuous review is recommended.

The provision of data to Lovevac Travel by any means means that you have read, understood, and constitutes acceptance of the terms set forth in this privacy notice.

Our commitment is to provide quality services within Peru, so we recommend that you read our terms and conditions of service.